Why it’s not that easy to catch someone in a lie

Seven reasons why it is still hard to know when you are being lied to

Why it’s not that easy to catch someone in a lie"You're next in line for a promotion." "Let's have lunch sometime." "I'd love to read your report." "No, those pants don't make you look fat." We get lied to all the time. People are dishonest out of politeness, to avoid punishment, to protect others, or to deliberately mislead for personal gain. Some years back, Tim…

Ten questions to power up your “Leadership Presence”

Leadership presence is far from mysterious. At its core is a set of practical skills that you can learn, employ, and improve

Ten questions to power up your “Leadership Presence”I was once asked to coach a senior-level manager from a technology firm in Silicon Valley. I learned that this man’s work was of the highest calibre and that his advancement had (up to this point) been fast-tracked. But now his career was stalled. When I asked why this high performing manager needed coaching, here’s…

How Santa knew if you were naughty or nice

There are plenty of factors at play, but it’s clear that Santa understands human response and has more than a little science on his side

How Santa knew if you were naughty or niceHave you ever wondered how Santa Claus determined whether to leave you a present or a lump of coal on Christmas? How he knew if you’ve been naughty or nice? I don’t have any hard evidence to back me up, but I’m pretty sure that he must be a first-class lie detector. If so, here…

The importance of the human touch in a digital world 

Incorporating the human touch in communications is what will give businesses the competitive edge in the digital marketplace

The importance of the human touch in a digital world Most of us use our cellphones and computers to inform, make requests of and collaborate with co-workers, clients and customers. The digital age has connected people across the world, making e-commerce and global networking a reality. But does this reliance on technology also mean we’re losing the ability to effectively communicate in person? Ulrich Kellerer…

The 10 questions change leaders must answer first

Change managers need to ask difficult questions of themselves before they set out to "shake things up"

The 10 questions change leaders must answer firstA few years ago I read a news story about an executive who had been hired to turn around the fortunes of a business that was on the rocks. The product was bad. Morale was awful. Management appeared to be confused about what to do. And customers were staying away in droves. Clearly, this fellow…

Five tips to spotting liars at work

While not foolproof, these tips are strong indicators of possible deception

Five tips to spotting liars at workHere are my tips to help in spotting liars at work. 1. Begin with a baseline Spotting liars begins with observing a person’s baseline behaviour under relaxed or generally stress-free conditions so that you can detect meaningful deviations. One of the strategies that experienced interviewers use is to ask a series of simple questions while…

Why first impressions can harm your career

7 body language tips for making a positive first impression

Why first impressions can harm your careerTwo seconds – thirty seconds, tops – that’s all the time it takes to assess your confidence, competence, status, likeability, warmth, and trustworthiness. That’s how much time you have to make a first impression. In fact, it’s impossible for us not to make these snap judgments about one another. Human beings are wired that way.…

10 change management strategies backed by science

Science helps explain our negative reaction to change and also offers insights for helping people deal with it

10 change management strategies backed by scienceI've been studying change leadership for over 25 years, but only recently have researchers been able to use technology like functional magnetic resonance imagery (fMRI) to look at the brain and see what actually happens when we're facing a major organizational change. For example: Most of our daily activities including many of our work habits…

Networking tips for the holiday office party

Don’t pass up the opportunity to expand your network and build your personal brand

Networking tips for the holiday office partyThe holiday office party is a wonderful time to mingle with colleagues in a less pressured setting. Which makes it a great time for networking. Never thought of an office party as a networking event? Then you are missing a key opportunity to develop or deepen relationships with co-workers, to personally thank those who have…

How to ace a job interview in 7 seconds

Seven powerful ways to make a positive first impression at your next job interview

How to ace a job interview in 7 secondsThe interviewer looks up as you enter the room for a job interview. Now count slowly to seven. In that amount of time, you will have been evaluated – and decisions will have been made about your credibility, trustworthiness, confidence and competence. According to research at New York University, you've got just seven seconds to make…
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