Face-to-face meetings are mission critical

Not that important? Send an email. Important but not mission critical? Pick up the phone. Critically important to the success of your organization? Go see someone

Face-to-face meetings are mission criticalIn today’s business world of video meetings and teleconferences, the value of face-to-face encounters can often get overlooked. That is unless you, like Michael Massari, believe that face-to-face interaction is and will continue to be our most effective form of communication. Massari is Ceasars Entertainment’s Senior Vice President of National Meetings and Events, and he…

Inappropriate employee expense claims on the rise in Canada

Some of the more egregious infractions included cat food, a helicopter ride, a lawn mower – and a live octopus: Robert Half report

Inappropriate employee expense claims on the rise in CanadaCompanies see many unusual expense requests from their employees but according to a recent survey, the majority of executives say requests that push the envelope have increased in recent years. The Robert Half Management Resources survey, which was released on Thursday, found that 58 per cent of chief financial officers in Canada reported an increase…

Why brand awareness is a key part of complex marketing

Lisa Shepherd of The Mezzanine Group talks about the shifting awareness of the need for broader marketing tactics

Why brand awareness is a key part of complex marketingLisa Shepherd is founder of The Mezzanine Group. How are mid-market companies changing their view on the role of marketing and its impact on business? Shepherd: Companies are changing their views on exclusively focusing on lead generation as the sole outcome for all marketing activities. Historically, companies primarily saw the marketing function as distributing promotional…

Reimagining how Indigenous business creates value

Trent Fequet talks about how Steel River Group has evolved and grown in just two short years, despite tough economic conditions

Reimagining how Indigenous business creates valueTrent Fequet is president and CEO of Steel River Group. What’s Steel River Group and what does it do? What’s its history? Fequet: Steel River Group is a privately-held and Indigenous-owned-and-operated company. Born out of the deep belief that we need to reimagine how an Indigenous business can create and contribute value to their community,…

7 tips to effective body language on stage

Leaders can sabotage a great presentation if they underestimate the power of body language

7 tips to effective body language on stageOnce upon a time a group of rising-star executives gathered at the Massachusetts Institute of Technology (MIT) to take part in a special competitive event. Each was to present a business plan to be evaluated by the entire group. The best ideas would then be recommended to a team of venture capitalists for final evaluation.…

Three things business leaders could learn from Donald Trump

Take some time off for pleasure, don't hesitate when you need to fire someone and above all, play to win

Three things business leaders could learn from Donald TrumpFew politicians in recent history have polarized people the way Donald Trump has. Chances are you either love him or hate him. But whatever you think of him, there’s probably something you could learn from the American president. So what’s Trump doing that most business leaders could learn from? Let’s start with the obvious and…

How to protect your company against fraud

Former RCMP investigator Greg Draper, now with MNP LLP, talks about who is most likely to commit fraud and what they target

How to protect your company against fraudGreg Draper is a former RCMP investigator and current vice-president of Valuations, Forensics and Litigation Support at MNP LLP. Who poses the greatest threat – and why – for fraud? Draper: The simple answer is: the person we least expect. You’d never hire someone if we thought they’d defraud the organization. Most of us go…

Canada falling behind on corporate accountability

Trudeau government’s global reputation at risk over how Canadian companies do business abroad

Canada falling behind on corporate accountabilityEarlier this year, Canadians were given a behind-the-scenes view on attempts by the federal government to ensure that SNC-Lavalin would escape potential criminal liability under the Corruption of Foreign Public Officials Act. What may be less clear is that the government’s stance in this case is reflective of its broader approach to corporate accountability. The…

Tips to finding a good (business) story to tell

Stories are a compact way to communicate vividly, practically and persuasively

Tips to finding a good (business) story to tellStories are a compact way to communicate vividly, practically and persuasively. You can quickly capture people's attention, illustrate abstract principles in action, and appeal to emotions. However, telling stories well is often easier than finding good stories. Almost all of the books, articles, websites, and storytelling conventions on storytelling are about how to craft and…

Doing little things right in business leads to something bigger

Sometimes leaders get so caught up in the struggles of their enterprises that they don’t realize the impact they’re having

Doing little things right in business leads to something biggerWe were going 64 km/h in a 50 zone on our way to bury Larry when we got pulled over. When the police officer asked the reason why we were going so fast, we told him we were on our way to Larry’s funeral. As he marched back to his car with my wife’s licence…
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