Culture drives an organization to superior results

Attitudes and beliefs equal character, while values and competencies equal competence

Culture drives an organization to superior resultsSitting just alongside the attitudes and beliefs of an organization is a companion set of attributes that round out the cultural blueprint. It is represented by: The Values: espoused and held to be important. The Competencies: nurtured to drive performance and build talent. It is a pretty simple formula – so simple that many seem…

Get emotional about a culture of safety

It’s a dangerous myth to believe there is a trade-off between safety and profitability

Get emotional about a culture of safetyIt was a small terraced house in a northern English city. The young couple did not look old enough to have a son in our apprentice programme. They gave me a cup of tea and I sat down on their sofa. There was no TV, just some chairs, a picture of their son and the…

Why employees jump ship

Employees don't quit their companies; they quit their bosses

Why employees jump shipContrary to popular belief, a low salary is usually not the primary reason for quitting a job. Statistics predict that most career-builders won't be working for the same company a decade from now. They're likely to have at least two more jobs. Even though frequent job changes often have a lot to do with variables…

Mining for hidden human potential: The cost of ignorance

It's time to change the view that managers will simply learn "on the job" and experience comes with "practice"

Mining for hidden human potential: The cost of ignoranceLet us ask a few simple questions to help illustrate our point. How many hours of driving school does the average teenager need before they get a licence to take your car onto the road? How many hours of flying time does a pilot need before they are fully licensed to fly an Airbus or…

Mining for hidden human potential

Accurately evaluating human potential is critical to long-term success

Mining for hidden human potentialThe mining industry has long known the importance and value of good geology and sound prospecting. It understands how operating performance is inevitably linked to the location of the ore body and the "grade" of the ore being mined. The same thinking, skill and science need to be used by every organization in order to…

10 change management strategies backed by science

Offers insights for helping us deal with change

10 change management strategies backed by scienceI’ve been studying change leadership for over 25 years, but only recently have researchers been able to use technology like functional magnetic resonance imagery (fMRI) to look at the brain and see what actually happens when we’re facing a major organizational change. For example, most of our daily activities, including many of our work habits,…

Why you need a psychologist in the boardroom

How they can accelerate and maximize their effectiveness

Why you need a psychologist in the boardroomI was preparing to facilitate a board strategy retreat and the project sparked thoughts about bringing a psychologist into the boardroom. “Let me be clear; I don’t do strategic planning,” I stressed when I got the call. The chair assured me they weren’t looking for a strategic planning expert. They wanted someone who is really…

The 10 questions change leaders must answer first

Change leaders need to ask themselves some difficult questions before they set out to "shake things up"

The 10 questions change leaders must answer firstA few years ago I read a news story about an executive who had been hired to turn around the fortunes of a business that was on the rocks. The product was bad. Morale was awful. Management appeared to be confused about what to do. And customers were staying away in droves. Clearly, this fellow…

5 successful strategies to doing more with less

Are you feeling pressure from your boss to deliver, deliver, deliver?

5 successful strategies to doing more with lessDo you find yourself suddenly being asked to do more with less?  Did there use to be someone in the office beside you whose job responsibilities have suddenly become your responsibilities?  Are you feeling pressure from your boss to deliver, deliver, deliver? It isn’t as if you were slacking off before. Between the meetings, email,…