How to tell if you are working for a bully

And what to do about it

How to tell if you are working for a bullyI met Brenda when she managed a 2,000-person department for a Fortune 500 company. Brought in to help her with an upcoming change initiative, I was impressed by Brenda’s intelligence, creativity, political savvy, and dedication to her job. She had all the qualities of a senior executive – which was her career goal. But she…

Six crucial behaviours of collaborative leadership

The new leadership is a blend of personal and interpersonal skills that form the basis of your ability to impact, influence and inspire others

Six crucial behaviours of collaborative leadershipMost executives agree that collaboration is more important than ever in today's turbulent business environment. A company's very survival may depend on how well it can combine the potential of its people and the quality of the information they possess with their ability – and willingness – to share that knowledge throughout the organization. Deloitte’s Future of Work research…

When it comes to confidence, you can’t fake it

But you can genuinely project it through tapping into authentic emotions, expanding your posture, and dressing for success

When it comes to confidence, you can’t fake itThink about a time when you needed to project confidence but felt uncertain or insecure. How did you handle it? Did you try to hide these feelings and just "fake it 'til you make it?" If you did, it probably didn't work. The problem is that attempting to suppress genuine emotions requires so much conscious…

Three crucial skills for leading without authority

The goal of leadership without authority is to get others to willingly co-operate and engage, rather than following directives because you’re the boss

Three crucial skills for leading without authorityWith flatter management structures, increased outsourcing, and the moves toward collaborative cultures and cross-functional teams, the criterion for the job of leader is changing. More and more people are assigned to leadership roles in which they have no positional authority. The goal of leadership without authority is to get others to willingly co-operate and engage,…

Why you don’t believe me when I say “I’m listening”

If you have to choose between what I’m saying and how I look while saying it, you will intuitively discount my words and believe what you see

Why you don’t believe me when I say “I’m listening”If I am dropping eye contact or checking texts messages or rotating my shoulders while you are speaking, you don’t feel heard – even if I tell you I’m listening and can repeat every word you just said. Here’s why . . . Most explanations of human behaviour assume that people are strongly influenced by…

Use body language to project leadership on Zoom

Your audience is assessing your tone of voice, facial expressions, hand gestures and posture for clues about your credibility

Use body language to project leadership on ZoomAs more interactions move from in-person environments to online events, your ability to project virtual leadership presence is quickly becoming the key to your continued success. Whether you’re interviewing for a new job, presenting to the executive team or facilitating a team meeting, you’re most influential when you express your core values and show up…

How to fake charisma

Charisma is all about an individual's infectious positive attitude and personal energy, as projected through body language

How to fake charismaCharisma has been described as personal magnetism or charm. To me, charisma is all about an individual's infectious positive attitude and personal energy, as projected through his or her body language. People are the most charismatic when they are genuinely enthused, confident and upbeat about themselves and their topic. And as a leadership coach, I…

Why feet don’t lie in communications

Feet close together, you're timid or hesitant; feet wide apart, you look more solid and sure of yourself

Why feet don’t lie in communicationsTwo of your colleagues are talking in the hallway. You'd like to join the conversation, but you don't know if you'll be seen as a rude interruption or a welcome addition. Want to find out? Just watch their feet. When you approach the twosome, you will be acknowledged in one of two ways. If the…

The secret sauce of effective leadership

If you want to be evaluated as authoritative, understand what’s at stake in any situation and adjust your body language accordingly

The secret sauce of effective leadershipBefore the meeting began, Adam assumed a power pose: standing with hands on hips and feet wide apart for two full minutes to get all the advertised benefits of doing so. It worked. He could almost feel his stress level lowering and his self-confidence rising. By the time he strode into the conference room, took…

We need physical distance, not social distance 

Don’t let physical distancing make loneliness worse. Here are three tips to reduce isolation and increase connection

We need physical distance, not social distance The message is simple: Work from home, don’t meet in person – or if you must get together, keep your social distance! But as we increase our efforts to fend off the spread of COVID-19, we need to watch that we aren’t worsening another threat to public health: loneliness. The ‘loneliness epidemic’ has seen rates…
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